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The construction and material quality were superb, and the thorough instructions in print and video demos online made it so simple to complete the assembly. We were even more surprised when the order arrived in less than a week! Every piece was in perfect condition (and there were A LOT of pieces). Long story short, the quote came in at half the price of the pre-assembled cabinets and we were so pleased with the excellent service we had been receiving that we placed the order with Walcraft. It also really helped to get a few door samples in the mail right away to get an idea of the construction and finish quality. Our designer Christy was fabulous and worked with all of our design tweaks step-by-step until we came up with the final design. Please note that this is my own, unsolicited review. If you are looking for a quality cabinet partner, please order from Walcraft Cabinetry and experience what true customer service is all about. Someone to help you though the ordering process, to double check your layout, oversee your delivery, offer guidance on assembly, and more importantly, are willing to assist you with any issues. When it comes to kitchen cabinets, you need more than supplier, you need a partner. If I ever need to purchase cabinets again, I will be using Walcraft Cabinetry. They are easy to clean and a major improvement over my old oak cabinets. The interior is just as beautifully done as the exterior. The soft close drawers and doors are awesome. Those who helped me with the assembly were also thoroughly impressed and will also be ordering from Walcraft Cabinetry for any future projects.
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I purchased the Dover white shaker style cabinets, and I cannot emphasize enough that these cabinets are of the highest quality – even our professional cabinet installer was impressed and commented many times on the craftsmanship of the cabinets. Walcraft Cabinetry is truly dedicated to customer satisfaction – from pre-sales to post-sales support. He quite literally saved the day and made my entire year.
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Brian gave us his personal cell phone, calling with us with hourly updates, and provided instructions for our cabinet installer (the work-around was not something we were equipped to handle and needed to be done by a professional). He worked all day to get us the replacement parts we needed by that afternoon for a work-around solution provided by the owner himself, Sean Walsh. Like a knight in shining armor, Brian Nightingale, came to our rescue with a solution and a game plan. Since I was ordering the same sizes as my existing cabinets, I incorrectly assumed all would be fine especially since I had asked a lot of questions prior to ordering.
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This mishap could have been avoided had I chosen to use the free design services offered by Walcraft.
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Upon assembling the last cabinet on the last night, it came to our attention that given the layout of my kitchen, the blind corner cabinet was not going to fit my space – the drawer and door were too big although the size of the cabinet itself was perfect. These cabinets fit together like a glove. All of us were impressed with the quality of assembly. This was a team effort to complete assembly prior to our installation date. Seriously, anyone can put these together although I do recommend having some helpers. After watching the online videos, we got to work and came to appreciate that all cabinets included extra hardware (nothing worse than losing or missing a screw).
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With an on-time delivery, we had exactly three days to assemble all cabinets prior to installation and with full time jobs, this didn’t allow much time after work for assembly or mistakes.
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The driver was such an energetic, fun guy that we even took pictures with him to document that start of our remodeling project. Walcraft Cabinetry was able to expedite my order for an on-time delivery (received in just three business days!) and even the delivery itself was a wonderful experience. We were up against a tight deadline to assemble all cabinets prior to a firm installation date (cabinet installers in CO were booked solid).